A new Digital Banking Experience
is coming on DATE
What you need to know
System Downtime
Online Banking, Bill Pay, and Mobile Banking will be unavailable beginning on DATE/TIME until DATE/TIME for the system update to take place.
First Time Login Instructions
Enter your current User ID and Password.
You will be prompted to complete the confirmation code process via text or phone call to the number we have on file for your account. Once the confirmation code is received, enter this into the system.
You will then be prompted to set up a new password and security questions. Once set up you will be logged into Online Banking.
Bill Pay Users
Scheduled payments within Bill Pay will be processed as usual. All payee information and scheduled payments will carry over to the new system.
Bill Pay History will NOT be carried over to the new system. Please be sure to download your Bill Pay History prior to the start of our downtown on DATE.
eStatement Users
Your current eStatements settings will not be transferred over to the new system. Please be sure to download your eStatements records prior to DATE. Once the new system is live on DATE, you will need to re-enroll for eStatements.
Alerts
The update will include a new alerts system. Any alerts you have set up will not transfer over to the new system. You will want to make note of any alerts you have currently set up prior to the beginning of our downtime on DATE. Once the new system is live on DATE, you will need to set up your alerts.
What’s New
Our new Digital Banking experience gives you all the tools you need, when and where you need them, all in one seamless place.
View current account balances and transaction history
Pay bills and virtually anyone else with Bill Pay and Popmoney®/Zelle®
Bank from any device using Online Banking or our Mobile Banking app
Transfer money between both internal and external accounts
Send money quickly with domestic and international Wire Transfers
Track your expenses, create budgets and set goals with Trends
Monitor your credit score*
Limit how, when, and where your cards can be used
Open a new account or apply for a loan right from your dashboard
View and activate Cash Back Reward offers
Check balances, pay bills, send invoices, and more for your small or microbusiness*
New Mobile Banking App!
As part of the upgrade, we are also launching a newly updated Mobile Banking App. The new app will be available to download by the end of the day on DATE. At that time, you may delete the old app.
Questions?
Please contact us at 1-800-123-4567 or stop into any of our convenient locations.